Legal
Terms and Conditions
Eligibility and Registration
You must be at least 18 years old, or the higher legal age in your jurisdiction, and gaming must be lawful where you reside. We reserve the right to refuse or close accounts that do not meet these conditions.
Each player may hold one account, opened with accurate personal details. You are responsible for protecting your password and for all activity that takes place through your login, so notify support at once if you suspect misuse.
Deposits, Withdrawals, and Verification
Funds must originate from a payment method held in your own name. Before processing withdrawals, Spin Samurai Casino may request documents to confirm your identity, age, and source of funds under our licensing obligations.
We may hold or reverse transactions linked to suspected fraud, collusion, chargebacks, or breaches of these terms. Any applicable fees, limits, and processing times are published on the cashier pages.
Bonuses and Promotional Offers
Promotions carry their own conditions, including wagering requirements, eligible games, maximum bet caps, and expiry dates. These specific rules apply in addition to the general terms on this page.
Attempting to exploit offers through multiple accounts, mismatched payment methods, or bonus abuse may lead to forfeiture of bonus funds and related winnings, and can result in account suspension.
Service Availability and Complaints
Access may be interrupted for maintenance, security measures, or legal restrictions in certain territories, and we do not guarantee uninterrupted availability of every game or feature.
If you have a complaint, contact our support team first so we can attempt to resolve it. Unresolved disputes may be escalated in line with the procedures and timelines set by our licensing authorities and applicable law.